Return Policy

Return policy

  • All our jewellery items are custom made on order 
  • We don't provide an exchange or return or refund.
  • Check size guide before ordering. We don't provide exchange or return for size.
  • Incase of any damages during transit or any missing item. Contact us with the unboxing video within 2 days of receiving the parcel 
  • The unboxing video should be uncut and all sides should be displayed. Unboxing video is compulsory without that no action will be taken.
  • The actual colour of the product may vary due to screen clarity and lighting. These are not considered as a damage.
  • The handmade items may contain slight imperfections since it's fully handmade and those imperfections make it extra beautiful. These are not considered as damage.
  • After verification of unboxing video and reasons sent. If it's valid we will replace it with the same item. If the same item is not available, we will provide a refund in that case.